We offer both in-person visits as well as video visits. Paperwork is required for both. Please have the inmate contact their counselor for this. Complete the paperwork. Send it back to the facility. A visitation officer will read the request and decide if approval can be granted. The inmate will be notified when the visitor has been approved. Visitors must receive approval for either type of visit.

In-person Visits:

In-person visits take place on Saturdays, Sundays, and most major holidays. There are three sessions for in-person visit days:

• 8:00am to 10:00am
• 11:00am to 1:00pm
• 2:00pm to 4:00pm

Video Visits:

For video visits, please go to www.ICSolutions.com. From there, set up an account and make a request. Video visits last for up to 25 minutes per day.

Visitor / Inmate Conduct

These rules are for in-person and video visits and apply to the inmate and visitor:

• Approval is required for visitation

• Proper attire must be worn during the entire visit

• Visitors must maintain respectful and professional behavior

If you have any questions, call the visitation officer(s) at: 678-407-6088.

For other visits, such as attorney, lawyer, or law enforcement visits, please contact your client’s counselor at 678-407-6000.

Current Visitation Officer(s):

Master Correctional Officer Todd Follins

Officer Lori Petgrave, Officer Ramon Christie

The Gwinnett County Comprehensive Correctional Complex is located at 750 Hi-Hope Road, Lawrenceville, Georgia, 30043.

From I-85 South of Gwinnett County:
Take I-85 north to SR 316/University Parkway (Exit 107). Travel east for 7.4 miles to the intersection of SR 316/University Pkwy and Hi-Hope Road (third traffic signal). Turn left. The facility is on the left.

From I-85 North of Gwinnett County:
Take I-85 south to SR 20/Buford Drive (Exit 115 – Mall of Georgia exit). Travel 6.0 miles to the intersection of SR 20/Buford Drive and SR 316/University Parkway. Turn left (east) on SR 316/University Pkwy. Travel to the next intersection (Hi-Hope Road) and turn left. The facility is on the left.

All personal mail from family and friends, such as letters, pictures and drawings will be digitally delivered to inmates starting May 22, 2023.

Inmates will receive digital copies of all mail.

If you would like to send mail to an inmate, please send it to:

Gwinnett County Correctional Complex
[Inmate Name, Inmate Identifying Number]
P. O. Box 247
Phoenix, MD 21131

To ensure your mail is delivered, you must include the full facility name and state, where the facility is located, and the inmate’s unique identifier number. The sender’s full name and physical address must be clearly written on the top left corner of the envelope.

Packages and legal mail should still be sent to:

Gwinnett County Department of Corrections
750 Hi Hope Road
Lawrenceville, GA 30043

We now feature electronic deposit services to deposit money into inmate accounts.
Choose your way, 24 hours a day, 7 days a week. Daily inmate deposit limit is $300. Fees will apply; see schedule below.		Send Money! ¡Env?e Dinero! ? Fast • Easy • Reliable ? ? Rápido • Fácil • Confinable ?   Choose Your Way! ¡Elige Tu Métado!
Option 1:	Secure Online Deposits	http://www.accesscorrections.com/ as low as $2.95  desde $2.95
	Visit http://www.accesscorrections.com/. This will direct you to the KCN website to make a deposit.
Option 2:	Phone Deposits at Call Center – 1.866.345.1884	1.866.345.1884 as low as $3.95  desde $3.95
	Deposits can be made by using MasterCard or Visa debit/credit card only. Customer service representatives speak English and Spanish.
Option 3:	Lobby Kiosk Deposits	Facility Kiosk as low as $2.95  desde $2.95   Cash deposit $3.00 flat fee. Tarifia plana de $3.00 para depósitos en efective.
	The kiosk is located in the main lobby of the correctional facility.  You may deposit using MasterCard or Visa debit/credit card only or cash.    The kiosk will be available during inmate visitation:                      Saturday and Sunday, 8:00am to 11:00am and noon to 3:00pm.

Ramadan is the holy month for Muslims. During this month, Muslims abstain from food and drink during the daylight hours. The Islamic calendar is a lunar-based calendar. It is tied to the moon phases. The new day begins in the evening.

During Ramadan, Muslims are required to fast from food and drink during the daylight hours.
Therefore, during this time, staff is advised to:

• Feed participants breakfast before dawn
• Provide a hot evening meal after the sun has set

Those on the list will abstain from lunch daily.

Anyone abusing Ramadan provisions may be subject to disciplinary action and excluded from the list.

A Muslim Feast Day of Eid-ul-Fitr will be held. This date will be posted in all the dorms. A special holiday meal is served on this day. This is already part of the Gwinnett County Corrections Master Menu. Also, in the morning, two hours of prayer will be scheduled for Ramadan participants.

Participants who want to observe Ramadan should submit their requests to their counselor or caseworker.

Gross Amount Deposited	Credit/Debit Deposits via Website	Credit/Debit Deposits via Phone	Credit/Debit Deposits via Lobby Kiosk	Cash  Deposits via  Lobby Kiosk
$0.01 – $19.99	$2.95	$3.95	$2.95	$3.00
$20.00 – 99.99	$5.95	$6.95	$5.95	$3.00
$100.00 – 199.99	$7.95	$8.95	$7.95	$3.00
$200.00 – $300.00	$9.95	$10.95	$9.95	$3.00

The Gwinnett County Department of Corrections administers the Work Alternative Program, providing an alternative sentencing option for individuals convicted of minor offenses.

Rather than serving full-time incarceration or participating in the Work Release Program, eligible offenders can fulfill their sentences by engaging in community service-type work.

Learn more

The Comprehensive Correctional Complex contains 288 Work Release Program beds for criminal offenders and parents who fail to pay court-ordered child support. The Work Release Program provides a semi-incarceration sentencing alternative to judges.

Learn more