Beware of false water testing claims.
Read MoreWater Resources
New sign-on options:
To enhance the user login experience, the Gwinnett County website has introduced new single sign-on options through Facebook and Google accounts. Now, residents accessing county services, including water bill payments, can conveniently log in via these widely used platforms. For those with existing accounts:
- Ensure your profile has a Google email address or an email address associated with a Facebook account to use the single sign-on options.
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If your account lacks this email, simply update your contact information. For technical support, please review these instructions.
- Customer Service
Find information and support for current and future Gwinnett Water customers.
- What We Do
Find out what Gwinnett County’s Department of Water Resources does to provide superior water service at an excellent value.
- FAQs
Find answers to frequently asked questions about your water.
- Job Opportunities
View job openings with the Department of Water Resources
- Water and Sewer Rates
Find the most recent sewer rates in Gwinnett County.
- Engagement Opportunities
Get involved with Water Resources through attending events and workshops, volunteering with us, and more.
- Resources
Find resources for residents, teachers, developers, and businesses and information on construction updates and nonprofit organizations in the water industry.
- Water Quality
The Department of Water Resources is responsible for providing high-quality drinking water to Gwinnett County.
About the Department of Water Resources
Water in Gwinnett County officially moved into the modern era when Congress authorized the construction of Buford Dam on the Chattahoochee River in 1950 to provide hydroelectric power, flood control, water supply, and recreational facilities for the region. Lake Lanier—the main water source for Gwinnett County—was created by the completion of Buford Dam which began filling in 1956. The County established the water system in 1958 and the sewer system about 10 years later.
The County constructed many of its major water and sewer main lines in the 1970s, which proved to be an essential step in preparing for the next decade. From 1986 through 1988, Gwinnett ranked as the fastest growing county in the U.S. among counties with a population greater than 100,000. Today, the county is home to almost a million residents with continued growth on the horizon.
The Department of Water Resources (DWR) manages and maintains the publicly owned water, sewer, and stormwater infrastructure for our rapidly growing population and provides clean water for Gwinnett County at an excellent value. Learn more about what DWR does.
Beware of Scams
While the Department of Water Resources tests the County’s water quality frequently, the County does not send employees to test tap water inside customers’ homes.
If anyone claiming to be a Gwinnett County employee asks to take water samples from inside your home, do not let them in. As always, if you feel unsafe or if someone is trying to break into your home, call 911.
Residents may call Water Resources’ 24-hour dispatch at 678.376.7000 with questions or concerns.
Water and Sewer Rates and Fees
Resources
Vision, Mission, and Values
Vision Statement:
The Vision of the Gwinnett Department of Water Resources is to be widely recognized as a leader in the water industry.
Mission Statement:
The mission of Gwinnett County Department of Water Resources is to provide superior water service at an excellent value.
Values Statement:
We value an inclusive culture that advances excellence in service, stewardship, integrity, and innovation.