Ride Gwinnett Customer Service
Monday – Friday: 6:00am – 8:00pm
Saturday: 7:00am – 8:00pm

3525 Mall Boulevard, Suite 5C, Duluth, GA 30096
770.822.5010

Ride Gwinnett is committed to offering exceptional customer service. Please call Ride Gwinnett Customer Service at 770.822.5010 for help with:

Comments, complaints, and suggestions Ticket/pass Information Trip planning Lost and found

Route and scheduling information Paratransit eligibility Half Fare eligibility Breeze Card information

If you have trouble using a standard phone, please call 711 to set up a Georgia Relay call.

Language assistance is available for persons with limited English proficiency.

Need help planning your trip or learning how to ride public transit? Ride Gwinnett can help! Call our Customer Service Line at 770.822.5010 or email us at Transit@GwinnettCounty.com for more travel training information.

Ride Gwinnett vehicles are equipped with amenities to ensure you have a safe and comfortable trip. Some amenities include:

• Accessibility with priority seating and wheelchair securement
• Ramps or lifts to accommodate different mobility and walking aids
• Security cameras onboard to monitor activity
• Free Wi-Fi

Please note that amenities may be different depending on the vehicle type.