The Enterprise Applications Division has overall responsibility for the development, maintenance, and support of the Gwinnett County core business systems. The staff leverages best practices in software maintenance and testing to ensure that software applications remain in good working order. The application support function is critical in maintaining a reliable and highly available application environment to enable the County departments to execute appropriate business processes in support of the delivery of Gwinnett's portfolio of services.

Business Solutions

The Business Solutions Team provides all County departments with technical expertise, application development, database support, custom coding, and user support for all non-SAP applications. In addition to routine software support, the team enables County departments to utilize the extensive portfolio of available business applications to enhance business processes through automation.

ERP Solutions

The ERP Solutions Team provides development, maintenance, and support activities for all SAP based business applications. Since most functionalities are native to the core ERP platform, the support team is able to provide customers with assistance across the system. The ERP support experts help users in areas such as CRM, HR, Payroll, Finance, Supply Chain, Procurement, and Bulling & Warehouse Management.