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  • About Gwinnett
    • New Resident Checklist
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    • Education and Libraries
    • Fast Facts
    • Government Structure
    • Healthcare and Housing
    • History of Gwinnett
    • Parks and Recreation
    • Public Safety and Courts
    • Sustainable Gwinnett
    • Tax Information
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    • Utilities
    • Vibrantly Connected
    • Your Government
    • Vision, Mission, & Values
  • Services
    • Animal Welfare
    • Business Services
    • Children and Family Services
    • Citizen Self Service
    • Commuter and Transit Information
    • County Municipal Codes
    • Courts, Law, and Justice
    • Emergency and Public Safety
    • Employment
    • Health and Welfare Services
    • Homeowners Associations
    • Housing and Property Services
    • Motor Vehicle Services
    • Online Services
    • Open Records Requests
    • Permits, Licenses, and Certificates
    • Recreation
    • Senior and Disabled Services
    • Solid Waste Management
    • Substance Awareness and Support
    • Voting and Elections
    • Voter Registration
  • Departments
    • 2045 Unified Plan
    • Animal Shelter
    • Board of Commissioners
    • Child Advocacy and Juvenile Services
    • Communications
    • Communications/E911
    • Community Services
    • Corrections
    • County Administrator
    • Clerk to the Commission
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    • District Attorney
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    • Pay Water Bill Online
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    • Recycling Directory
    • Request a Letter or Proclamation
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911 Don'ts

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911 Don'ts

  1. Don't hang up when you call 911 in an emergency. If you get a recording stay on the line until the dispatcher answers. Hanging up will only delay the answering of your call further.

  2. Don't call 911 to ask when the power will be restored during outages or to report power outages.

  3. Don't call 911 to ask for weather reports.

  4. Don't call 911 for school reports such as closings.

  5. Don't call 911 to ask about scheduled events in Gwinnett County such as fireworks or the times of Halloween.

  6. Don't hang up if you dial 911 accidentally. Dispatchers have to call the numbers back and if no contact is made a police officer will be dispatched to your address to ensure your safety.

  7. Don't play with 911 or make false calls. It is a violation of the law to do so.

  8. Don't call 911 to request directory assistance. 411 is the correct number.

  9. Don't call 911 to arrange for ambulance transportation to a medical appointment.

  10. Don't call 911 to discuss legal problems, legal issues, or questions on laws.

  11. Don't call 911 to ask for directions.
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