(Lawrenceville, Ga., Sept. 6, 2024) – Gwinnett County officials, in collaboration with the Gateway85 Community Improvement District and the city of Norcross, gathered Friday to celebrate the launch of Ride Gwinnett’s new microtransit pilot program in Norcross.

Microtransit is an on-demand, shared-ride service aimed at improving mobility for residents and businesses.

Ride Gwinnett currently operates microtransit service in Snellville and Lawrenceville. This new pilot — which begins operating Monday — provides microtransit service for areas of Norcross and the Gateway85 Community Improvement District.

“Microtransit is a flexible and convenient transportation option that represents a significant step forward in Gwinnett County’s efforts to achieve mobility for all,” said Gwinnett County Board of Commissioners Chairwoman Nicole Love Hendrickson. “Our collaboration with the Gateway85 Community Improvement District and the city of Norcross to add the service in this area is a prime example of the power of partnership in delivering exceptional services that enhance connectivity and accessibility for our residents, businesses and visitors.”

By using the Ride Gwinnett app, customers can select their pick-up and drop-off locations, choose pick-up times and specify the number of riders.

“It is incredible that we have been able to partner with the city of Norcross and Gwinnett County to launch the new on-demand microtransit pilot program, which will be a game-changer for our district," said Emory Morsberger, executive director of Gateway85 Community Improvement District. "This service will provide a reliable and affordable transportation option for our community, helping employees get to their jobs and ensuring that transit-dependent residents can easily move around the area, all for just $3. We are committed to improving accessibility and enhancing the quality of life for everyone in our district."

The pilot program will operate with a fixed price of $3 per ride. Service will be available Monday through Saturday from 6 a.m. to 8 p.m., excluding holidays. Payments can be made through the app or with exact change.

“We are honored to bring this transformative program to our community. My fellow council members and I believe it will greatly enhance the quality of life by providing more accessible and reliable transportation options for all of our residents. We are grateful for the collaborative effort between the Gwinnett County Commission, the Gwinnett85 CID and the Norcross City Council in bringing this much needed transit initiative to our citizens,” said city of Norcross Mayor Craig Newton. “Seeing this service come to life is a proud moment for us all, and we can’t wait to witness the positive difference it will make in our city.”

The program is funded 44% each by Gwinnett County and Gateway85 CID, with the city of Norcross covering the remainder.

The pilot is scheduled to operate for one year.  

Visit RideGwinnett.com for more information and to download the Ride Gwinnett app.