Story
Beware of false water testing claims
Posted: March 19, 2025
Story Link: https://www.gwinnettcounty.com/home/stories/viewstory/-/story/beware-false-water-testing
Gwinnett Water Resources has received reports of companies leaving door hangers throughout the county alleging that Gwinnett’s water is unsafe and offering to test the water in residents’ homes. These claims are false.
Gwinnett Water Resources does not visit homes to test water unless a resident has specifically requested the service.
Gwinnett County's drinking water continues to meet all state and federal water quality standards. It is safe for drinking, cooking, bathing, and all household uses. Water filters are not necessary to ensure safety.
What to do if you receive a door hanger:
• Know that your water is safe. These marketing tactics are designed to sell filtration systems and should not be taken as a credible account of Gwinnett’s water quality.
• Do not allow strangers into your home. Gwinnett Water Resources employees always wear uniforms, carry official ID badges, and drive clearly marked County vehicles.
• Report misleading information. If you believe a company is providing false claims about water safety, you can report them to the Georgia Consumer Protection Division at Consumer.GA.gov.
For more details about your water quality, view our latest Water Quality Report at GwinnettWaterWords.com.