Customer Service Questionnaire

FES CustomerService Questionnaire Form Portlet

We value our customers and sincerely appreciate the privilege of providing your fire and emergency services needs. Please help us improve our services by answering the questions below. Thank you for your time. Fields marked are required.

Have you ever utilized the services of Gwinnett County Fire and Emergency Services?

Yes

If Yes, was it for?

Fire

Medical

Other (Inspections, Education, etc.)

Please rate our service	Very Satisfied	Satisfied	Adequate	Unsatisfied	Very Unsatisfied
Were our personnel polite and courteous?
How do you rate our personnel?
Did our personnel take care of you in a professional manner?
Did our personnel explain the action/treatment needed in an understandable way?
Did we answer your questions in an understandable way?
How do you rate our overall performance?

What expectations or services do you expect the Gwinnett County Fire and Emergency Services to provide for the citizens of Gwinnett County?

What additional services or programs would you like to see your fire department provide?

What are qualities that you consider necessary for good emergency service?

Any additional suggestions?
We welcome and encourage your recommendations and suggestions for improvement.

If you want us to contact you regarding this survey or our services.

Name:

Telephone Number:

Cancel